Thank you for visiting and shopping at A & S Reclaimed Wood. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
* Overnight delivery is not available.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
A & S Reclaimed Wood ships to addresses within the U.S., U.S. Territories, and does not ship to APO/FPO/DPO addresses.
Delivery Pricing Disclaimer
If order is being delivered to a residential address, there will be additional shipping charges calculated after checkout. (Lift gate will be needed for delivery.)
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
A & S Reclaimed Wood is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
A & S Reclaimed Wood is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact A & S Reclaimed Wood immediately.
Please save all packaging materials and damaged goods before contacting A & S Reclaimed Wood to file a claim.
International Shipping Policy
We currently do not ship outside the U.S.